Terms of use and conditions

1. Scope and purpose

 

  These Terms and Conditions are intended to regulate the relations between "LOGIGRAF KARAGIANNIS SA" and with the distinctive title "LOGIGRAF SA" (hereinafter the Company), with registered office in Thessaloniki, address Riga Feraiou 25, Efkarpia, with PC 56429 with Tax Identification Number 084283350, and any user who enters the website or makes use of the services (hereinafter,  the Customer), with respect to transactions executed through the website, which can be found at https://www.logigraf.com.gr/  address (hereinafter the "Online Store").

  Each customer is deemed to consent and unreservedly accepts the following terms as set forth herein, without exception. In case he does not consent to the terms of the Company, he may under his responsibility refrain from visiting and using the website and the services offered as well as from any transaction.

  The online store is addressed to traders for the purpose of resale, who can make complete use of it through unique login codes (username) granted by the Company. The acquisition of login codes constitutes an irrebuttable presumption of knowledge of the terms and conditions of transactions through logigraf.com.gr, and their use implies their unconditional acceptance, as they apply each time. Any purchase made through the use of these codes is assumed to be made in the context of the customer's commercial activity.

  The purpose of the logigraf.com.gr is to promote brochures, notebooks, school supplies, gift items, handicrafts, hobby items, school/shop items, pens and pencils of the LINC Company, as well as items manufactured and marketed by LOGIGRAF.

  The Company reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems it necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in Greek. You can contact us by phone at 2310680806 number or by email at info@logigraf.gr.

 

 

2. User Responsibility

 

 a. The users of the website do logigraf.com.gr accept that they will not use our Company's website to send, publish, send by e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, defamatory or is a violation of someone else's privacy.

 

 b. Full access to the online store for merchants presupposes the declaration of the customer's business details (Name, Commercial Activity, VAT number, Tax Office, Address, telephone, Email, etc.) as well as the receipt of unique login codes (username) granted by the Company to the user - which the user can / is then asked to change. The above information must be true, accurate, valid and complete. The user is solely responsible for any leakage or arbitrary or illegal use of them by himself or third parties. The user is responsible for all actions carried out with his Password and is obliged to immediately notify the Company of any unauthorized use of it and of any security breach. The Company is not responsible for any damage or loss that may arise from the arbitrary or illegal use of the Access Code by third parties, due to its leakage or for any other reason and reserves the right to request the payment of compensation from the User, in case it suffers any kind of damage from the arbitrary or illegal use of the Password, as well as to refuse to grant the Access Code or to cancel an assigned password or to terminate the provision of these services to the User in case of violation of these Terms of Use.

 

 

3. Intellectual Property Rights

 

  Apart from the explicitly mentioned exceptions (copyrights of third parties, partners and suppliers), all content of the website, including images, audiovisual material and texts, graphics, drawings, photographs, texts, services and products as well as the distinctive title and mark are the intellectual property of the Company and are protected under the relevant provisions of Greek law, European law and international conventions.

 

  Any copying, reproduction, processing, or misleading the public about the actual provider of the content of the website is prohibited. Any reproduction, republication, uploading, announcement, dissemination or transmission or any other use of the content in any way or other purposes is permitted only with the prior written permission of the Company.

  In any case, the appearance and display of trademarks and distinctive features of our Company on logigraf.com.gr website  and in the Company's online store should not be construed as a transfer or assignment of a license or right to use them.

 

 

4. Personal Data

 

  The Company created this website with the sole purpose of serving its customers. In order to achieve your best service, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your order and which is safeguarded by us.

  Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send an email.

  The Company collects the following three types of information about users - retail customers:

    (1) information that the user gives us when registering as a customer,

    (2) information that the user  gives us in order for his order to be executed by the Company,

    (3) information that the user gives us when logging in through another platform (Ios, Android, Facebook, Instagram, Google applications).

 

  When completing any order form on our website, you will be asked for your name, shipping address of the products, billing address (in case it is different from the shipping address), the postal code of your area, your email address, your phone number, the information needed for invoicing. credit card details and the method of payment of the order.

  The credit card details are not stored by the Company's storage media but are registered in a secure environment of the banking institution that has undertaken the payment by card.

  The online store logigraf.com.gr operates in accordance with the applicable Greek and Community legislation and keeps your personal data secure for as long as you are registered. For details on the Privacy Policy click here.

 

 

5. Use of Cookies

 

  The cookies policy can be found here

 

 

6. Product Orders

 

  The online store is open 24 hours a day. However, the store may be closed from time to time for maintenance. The prices indicated in the logigraf.com.gr for retail customers include VAT 24%. For wholesale customers, the corresponding VAT is added to the end of the pro forma invoice that will be sent to the customer after the acceptance of his order by the company, based on the current legislation.

  Orders for wholesale customers can be completed only after the creation of an account and the sending of the special codes by the company, in accordance with the provisions of Article 2 of these terms of use. If you are already a member, the order can be completed by logging into your account.

  Telephone order: We accept telephone orders Monday to Friday from 9:00 to 17:00 at the following telephone numbers: 2310680806, 2310681044 and 2310683171

 

 

7. Payment Methods

 

  Click here to find out about the available Payment Methods

 

 

8. Shipping Methods and Shipping Costs

 

  Click here to learn about the available Shipping Methods

 

 

9. Order confirmation

 

  In order to proceed with the completion of the order you must accept these terms of use.

  By sending the order form, the customer electronically receives a copy of the order in the e-mail he has declared, which includes the detailed description of the goods of the order and a unique order code, with which he will be able to monitor the progress and progress of his order.

  The customer is requested not to pay the relevant amount of the order, before the relevant acceptance of the order by the Company and the relevant pro forma invoice is sent to him, depending on the availability of the products.

 

 

10. Product Inspection

 

  The customer is responsible for the products ordered from the moment they are delivered. If the packaging is damaged, please do not accept to receive the items.

 

 

11. Product unavailability

 

  The Company reserves the right to the time of delivery of the goods in cases of force majeure and can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their unavailability. If you order products that are not in stock, we reserve the right to reject the order. You will be informed by email and any amounts you have paid will be refunded.

 

12. Secure Purchase

 

  At logigraf.com.gr we are committed to protecting the personal information of our Customers. All orders are transmitted in encrypted form. To ensure your app is secure, check your web browser while in the ordering section. Most browsers use a symbol to notify you that you're on a secure website.

  The SSL (Secure Sockets layer) protocol is currently the global standard on the Internet for the certification of websites to internet users and for the encryption of data between network users and network servers (web servers). An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transmission. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies if the data has been changed during the transfer.

  In addition, personal security is the password you give when you become a member of the logigraf.com.gr and  create an account. In order to present any of your personal information, you must first provide the username and password. Finally, it should be remembered that your credit card details are not stored in the Company's storage media during the transaction but are registered directly in a secure environment of the bank that has undertaken  online payment. During the online payment, the user is transferred to an encrypted secure connection page with SSL protocol which belongs exclusively to the selected Eurobank bank, which fully undertakes the payment and notifies the logigraf.com.gr when it is completed.

  All transactions you make in logigraf.com.gr are governed by International and European Law that regulates issues related to electronic commerce, as well as by the Law on Consumer Protection (Law 2251/1994), which regulates issues related to distance sales.

 

 

13. The liability of the company

 

  The Company guarantees the quality of the services provided through the Online Store. We guarantee consumer protection and the legal rights of users under Law 2251/1994 on Consumer Protection. Violation of these Terms and Conditions may result in the return or cancellation of products or services purchased by the Customer.

 

 

14. Limitation of Liability

 

  Products not produced by the Company are available under the terms and conditions set by each producer, who is responsible accordingly. The producer of the product is responsible for the quality and suitability of the product and for any damage caused by a defect in the product.

  The Company informs before the completion of the transaction about the availability and the estimated delivery time. In the context of its transactions through the online store, it is not responsible and is not obliged to compensate for any damage or damage resulting from cancellation of orders, non-execution or delay in execution, for any reason.

  The Company does not guarantee the availability of the products displayed in the online store, unless it accepts a transaction. The user is informed based on the data kept about the availability, which may change depending on the progress of the orders.

 

 

15. Returns – Exchanges – Cancellations

 

  Click here to learn more about our Return Policy

 

 

16. General terms

 

  The Company in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss resulting from the cancellation of orders, from non-execution or from the delay in their execution, for any reason.

  The Company informs the interested customer based on the data kept about the availability or not of the products and undertakes in case of change of these data, to inform customers in a timely manner about the unavailability, so in this case it does not bear any further responsibility.

  In no case shall the Company be civilly or criminally liable for any damage (positive, special or consequential, which indicatively and not restrictively, alternatively and / or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may be suffered by a visitor of the online store or a third party due to a cause related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information made available by it and/or by any unauthorized interventions by third parties in products and/or services and/or information made available through it.

 

 

17. Communication

 

  In case you need more information about logigraf.com.gr you can contact us at email: info@logigraf.gr.

  Alternatively, you can write to us at the address: Riga Feraiou 25, Efkarpia Thessaloniki, PC 54629, tel. 2310680806.